FAQs • Eastham, MA • CivicEngage

When will water be available on my road?

The Town of Eastham has created a preliminary schedule (based on a variety of factors) of when residents could expect to have water mains installed.

Let us know of your interest in having water installed on your road by emailing Kim St. Aubin.

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Water Division

1. How do I read my meter?: Review the How to Read ProCoder Register (PDF) for information on reading your water meter.

The Town of Eastham has created a preliminary schedule (based on a variety of factors) of when residents could expect to have water mains installed.

Let us know of your interest in having water installed on your road by emailing Kim St. Aubin.

3. What are the water service rates and fees?: Review the Water System Fees (PDF) for a list of our current water rates and view the Sample Water Bill (JPG) for service rate information.

4. Now that water is available on my road, what do I need to do to connect?: The process is very simple. Read the list of water connection steps to follow and review the list of authorized plumbers and contractors that can help you. If you have any questions, we can always help you and guide you through the process by emailing Kim St. Aubin.

5. Who do I contact if I have questions about my water bill?: Pennichuck Corporation of Merrimack, New Hampshire, administers customer billing. All billing questions can be answered by emailing Pennichuck at or 800-553-5191.

Free Meter Eligibility

Contract	Substantial Completion Date	Free Meter End Date
9	May 7, 2019	May 7, 2020
10	June 5, 2018	June 5, 2019
11	December 10, 2018	December 10, 2019
14	October 17, 2019	October 17, 2020
15	March 29, 2021	March 29, 2022
16	March 29, 2021	March 29, 2022
17	January 18, 2022	January 18, 2023
18	May 2, 2022	May 2, 2023
19	Not completed yet	TBD